Terms of sale
Last updated 1 September 2026. Template placeholder — have this reviewed for your business before launch.
Orders
A contract is formed when we confirm your order by email. Orders before 1 pm ship the same day, Monday to Friday. Pre-order items ship from the date shown on the product.
Prices and delivery
Prices are in pounds sterling and include VAT where it applies. Delivery is £4.50 to mainland UK and free on orders over £35.
Damaged jars
If anything arrives cracked or leaking, send a photo within seven days and we replace it at no cost. You do not need to return it.
The honey club
Subscriptions renew monthly or yearly as chosen and can be paused or cancelled at any time before the next dispatch date. Yearly plans cancelled early are refunded for the months not yet sent.
Pollination contracts
Colonies are charged per flowering window at £72 each, or £64 each from 8, excluding VAT. We guarantee colony numbers, strength on arrival, weekly inspection and removal on the agreed date. We do not guarantee a yield. You must tell us of any spraying in advance.
Food safety
Honey is not suitable for babies under twelve months.